Our customers are important to us and we strive to meet their daily, weekly and monthly requirements.
We're proud of the service we offer at CSP and believe we always try and go that extra mile for each and every one of our customers. If you would like to talk to our printing experts, give us a call on 01622 716636 and we will arrange a no obligation quotation. We will provide you with printing solutions that will give you everything you need.
Please flick through to read a few of the personal "thank you's" from our customers...
Medway NHS Foundation Trust commissioned CSP to design and print our Annual Report and Quality Account. From day one I found CSP to be professional, with excellent attention to detail and responsive customer care. Both projects were delivered on time and to a high standard.
Medway NHS Foundation Trust
We have been working with CSP since September 2009 when they were awarded our printed stationery contract through OJEU. CSP has provided an excellent service during the last three years ensuring we achieve best value for money for all our printed stationery needs. They have worked with us to ensure our stock items are held at the optimum level which has allowed us to standardise and rationalise our products.
They have engaged with us on electronic systems used for ordering purposes to make our processes slicker. This has saved us a tremendous amount of time.
Head of Procurement - Hampshire Hospitals NHS Foundation Trust
In my position as buyer with MTWT, I have built up a close customer/supplier relationship with CSP over the last 10 years.
I have daily dealings with various members of staff across the company from estimating, artwork and customer services and they are all helpful and efficient when dealing with my requests. CSP will always help to ensure urgent orders are fulfiled on time and it is a pleasure to work with a company that understands the needs of an acute trust and the daily pressures that the trust works under.
Procurement Coordinator - Maidstone and Tunbridge Wells NHS Trust
CSP have been working with BSUH for many years and we find them to be extremely flexible which is a major requirement in our fast changing culture. They are reactive to any issues if they arise so they are dealt with quickly and efficiently. We also have a good face to face interaction which ensures any requirements we have are dealt with promptly and to our satisfaction.
Senior Capital Buyer - Supplies and Procurement - Royal Sussex County Hospital Brighton and Sussex University Hospitals Trust
“CSP have been a major supplier of printed stationery at MEHT for many years. It’s not only their national contract that provides assurance of value for money, they ensure that each of our print jobs is specified so that we get the output we want in the most cost efficient way. They are well worth consulting at the outset of any print project, and have a wealth of experience which we regularly benefit from. When we market test CSP, we consistently find that they offer best value for money, and the quality of their end product is reliably high.
We are currently rolling out the online ordering system, which we have found very straightforward. That will give us the advantage of stock visibility and makes it quicker and easier for our staff to raise orders. Now that we have also investigated CSP’s environmental credentials, and use of paper from sustainable sources, we have satisfied ourselves that they are able to meet the Trusts requirements currently and going forward.”
Procurement Manager - Mid Essex Hospital Services NHS Trust
''I approached CSP for guidance and support on my second project for the Royal Surrey County Hospital, having had wonderful support completing my first document for wider publication in 2016.
The sales director for our locality has good relations with our Purchasing and Supplies Department, visiting on a routine basis to assist with document development. Paul Ridgewell helped me by supporting with knowledge of processing and timelines, as well as allowing many changes and development of the new document over a period of 5 months. Meeting regularly Paul was integral to the final design and processing, supporting me at every stage. Together with the firms’ art worker Jon, the document has finally been ratified for wide use within the Trust and was an entry in the annual Clinical Audit and Leadership Day in my Trust.
One thing I liked was their from CSP is their open communication and knowledge of NHS requirements. As a nurse I am not experienced in developing documents at this level and now feel confident we have a system that is effective, supportive and uncomplicated.
I found the experience a personal challenge in many ways, but rewarding.''
Matron, Royal Surrey County Hospital NHS Foundation Trust
We effectively source our standard and specialist print from CSP, a recognised provider to the NHS for over 30 years. With a user friendly ordering process, our "stock" lines are held and monitored by CSP (DTU) which reduces our storage costs, adds value for our internal customers, reduces our carbon omissions by consolidating deliveries and delivers cost savings against our Trust CIP Program. We also benefit from a high standard of customer care and service from ALL the CSP staff. Directors and accounts staff are willing to meet and work on all aspects of print projects, our end users benefit from site visits and professional support and advice on all their printing requirements.
Head of Procurement - Surrey & Borders Partnership NHS Foundation Trust
''Just to let you know, the order has arrived and we couldn’t be happier. The nurses are absolutely chuffed. Thank you so much!''
Ward Manager, Women's Health Unit, Basingstoke Hospital
''What a great job CSP made of the tracking logs for our Endoscopy unit. The Staff love them and the quality is perfect, Thanks for all your help. ''
HSDU Stores Manager - East Sussex Healthcare NHS Trust